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Las Vegas Convention Center

April 26th & 27th 2023

10AM - 4PM WED/THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Shivakumar Padmanaban: Speaking at the Call and Contact Center Expo USA

Shivakumar Padmanaban

Vice President - Global Customer Care & Experience  -  Genpact

Defining the CX expectations with current Industry trends, 6 Ps for a successful CX transformation in Customer Care and case studies

Defining the CX expectations with current Industry trends, 6 Ps for a successful CX transformation in Customer Care and case studies