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Las Vegas Convention Center

April 24th & 25th 2024

Apr 24 & 25 / 2024

LVCC, Las Vegas

Shivakumar Padmanaban: Speaking at the Call and Contact Center Expo USA

Shivakumar Padmanaban

Vice President - Global Customer Care & Experience  -  Genpact

Defining the CX expectations with current Industry trends, 6 Ps for a successful CX transformation in Customer Care and case studies

Defining the CX expectations with current Industry trends, 6 Ps for a successful CX transformation in Customer Care and case studies