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April 16th & 17th 2025

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Apr 16 & 17 / 2025

LVCC, Las Vegas

Brandon Greene: Speaking at the Call and Contact Center Expo USA

Brandon Greene

CCT Solutions

How AI can enhance CX in the call center

"Discover the profound impact of AI on enriching CX within the call center in this seminar. Explore the dynamic ways AI technologies revolutionize interactions, personalization, and satisfaction throughout the customer lifecycle. Uncover strategies to leverage AI-driven insights, predictive analytics, and personalized experiences that foster deeper connections and loyalty. Join us to explore how AI innovations shape a seamless and delightful customer journey experience."

About Brandon Greene

Boasting 15 years of expertise in IT, BPO, and call center technology, Brandon Greene is a seasoned professional with a strong background in solution architecture. With a focus on optimizing call center functionalities, Brandon has been instrumental in driving efficiency and excellence throughout his career. In his most recent role, he has successfully applied his extensive knowledge to the realms of sales and pre-sales, further enhancing his holistic approach to call center management.