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Las Vegas Convention Center

April 16th & 17th 2025

Apr 16 & 17 / 2025

LVCC, Las Vegas

Paola Cavallero: Speaking at the Call and Contact Center Expo USA

Paola Cavallero

Smile CX

Solving the Dilemma: Tech Driven Interactions for Efficiency on Human Governance?

In the era of cutting-edge technology, the dilemma is clear: Should businesses move towards tech driven interactions, sacrificing the human touch for efficiency, or is there a way to strike the perfect balance? Learn how technology and humans can work together with a key objective: increase CX.