Sponsored by

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Las Vegas Convention Center

April 16th & 17th 2025

Apr 16 & 17 / 2025

LVCC, Las Vegas

Dennis Wakabayashi: Speaking at the Call and Contact Center Expo USA

Dennis Wakabayashi

Global Voice of CX

The United World of Empathy, Innovation and Customer Experience

In this keynote, Dennis Wakabayashi, the Global Voice of CX, takes us on a journey from the frontlines of customer service in Africa to the forefront of CX innovation at Expo City Dubai. Together we’ll explore universal human values that underpin exceptional customer experiences across worldwide cultures highlighting the power of empathy, innovation, and strategic insight in shaping the future of CX.