Sponsored by

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Las Vegas Convention Center

April 16th & 17th 2025

Apr 16 & 17 / 2025

LVCC, Las Vegas

Rod Edwards: Speaking at the Call and Contact Center Expo USA

Rod Edwards


Overcoming The Top 5 Barriers To AI & Automation Adoption in CX

Following an extensive survey of CX leaders, we''ll be unveiling the top 5 barriers that organizations face in embracing transformative contact center technologies. Learn how to equip your customer experience teams with the technology that will enhance their operations. We''ll be addressing IT and security approvals, how to leverage existing tech stacks, addressing agent and customer adoption as well as how to build a ROI business case to secure budget.