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Las Vegas Convention Center

April 24th & 25th 2024

Apr 24 & 25 / 2024

LVCC, Las Vegas

Shelley Dunagan: Speaking at the Call and Contact Center Expo USA

Shelley Dunagan

Transaction Network Services (TNS)

Reach Customers. Close Business

Technology veteran, Shelley Dunagan, will explore the findings from a new Executive Brief by leading analyst firm Frost & Sullivan on how contact centers are empowering consumers to answer their calls. Learn how branded calling is helping contact centers to digitally transform the voice channel and retain customers through a competitive edge based on enhanced conversion rates, call durations and answer rates.