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Las Vegas Convention Center

April 16th & 17th 2025

Apr 16 & 17 / 2025

LVCC, Las Vegas

Michael Cibelli: Speaking at the Call and Contact Center Expo USA

Michael Cibelli

VP of Channel  -  Poly AI

The Contact Center Of The Future: How AI, Data, and Automation Will Meet To Yield The Best Customer Experience

The technological landscape has shifted. Customer expectations have shifted. The contact center will shift too. In this talk, we''ll cover how recent revolutions in AI and data are shaping the future of customer experience and how to prepare your business and teams for transformation.