Call and Contact Center Expo USA

All Speakers

Keynote
Speakers

Nishith Agarwal

Engineering Leader - Uber

TBD

Trista Miller

Senior Director of Customer Care - Frontier Airlines, Co-Founder - Women's Leadership Network

TBD

Colin Crowley

VP of Customer Experience - Freshly

TBD

Manish Mehta

Data Scientist - Microsoft

TBD

Analisa Dominic

Head of Marketing, Verizon Customer Unit - Ericsson

The Power of Partnerships

Megan Merrick

Senior Manager of Messaging & Brand Engagement - Freshly

TBD

Fred Stacey

Cloud Call Center Search

Beyond AI: Established Technology May Be the Next Big Thing

Nir Simionovich

Cloudonix, Inc.

Your customer’s data is important - why are you throwing it away?

Jeff Kirchick

Next Caller

The Future of Call Center Authentication and Fraud Detection

Frank Esparza

Call Center Services International

Nearshoring for Success: Advantages of Mexico

Nir Simionovich - Virtual