All Speakers
Keynote
Speakers

Chandra Khatri
Got It AI
ELMAR: Custom, Hallucination-free, On-premise Enterprise Large Language Models with guardrails

Forest Ward
Calldrip
A People-First Approach to Improving Customer Experience and Driving More Sales

Gregory Whiteside
HumanFirst
Call analytics: from keyword-search to natural language understanding (NLU)

Marc Bernstein
Balto
Optimized for Excellent Conversations: Reshaping Today & Tomorrow's Contact Center

Barbara Dondiego
AVOXI
What are your calls telling you? Insights from millions of global conversations.

Patrick Reetz
LinkLive
Using Ai and Automation to Enable the Right Care Setting for the Patient, in the Hospital or in the Home