Sept 1 & 2 / 2021
LVCC, Las Vegas
All Speakers
KeynoteSpeakers
Engineering Leader - Uber
TBD
Senior Director of Customer Care - Frontier Airlines, Co-Founder - Women's Leadership Network
VP of Customer Experience - Freshly
Data Scientist - Microsoft
Head of Marketing, Verizon Customer Unit - Ericsson
The Power of Partnerships
Senior Manager of Messaging & Brand Engagement - Freshly
Cloud Call Center Search
Beyond AI: Established Technology May Be the Next Big Thing
Cloudonix, Inc.
Your customer’s data is important - why are you throwing it away?
Next Caller
The Future of Call Center Authentication and Fraud Detection
Call Center Services International
Nearshoring for Success: Advantages of Mexico
Contact Center Work from Anywhere - Keep Using What You Have