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April 16th & 17th 2025

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Apr 16 & 17 / 2025

LVCC, Las Vegas

Ken Kalb: Speaking at the Call and Contact Center Expo USA

Ken Kalb

RowBotAi

Agent Assist in a Real-World Contact Center

Learn how to create, deploy and optimize generative AI conversational voice in a real contact center. Ken Kalb will demonstrate several workflows and use cases that will reduce agent attrition and enhance customer satisfaction with dramatically lower AHT.

About Ken Kalb

Ken Kalb, CEO of RowBotAI, is a serial entrepreneur who has cofounded five startup companies with home-run exits and led a successful IPO. He is a former E&Y of the Year winner with expertise in telecommunications, analytics, and generative AI. He is also the holder of several major patents, including the use of the QR code.

RowBotAI is his sixth company which is focused on being the leading provider of conversational voice and text for contact center content.