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Las Vegas Convention Center

April 24th & 25th 2024

Apr 24 & 25 / 2024

LVCC, Las Vegas

Ken Kalb: Speaking at the Call and Contact Center Expo USA

Ken Kalb


Agent Assist in a Real-World Contact Center

Learn how to create, deploy and optimize generative AI conversational voice in a real contact center. Ken Kalb will demonstrate several workflows and use cases that will reduce agent attrition and enhance customer satisfaction with dramatically lower AHT.