Sponsored by

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Las Vegas Convention Center

April 16th & 17th 2025

Apr 16 & 17 / 2025

LVCC, Las Vegas

Patricia Thaine: Speaking at the Call and Contact Center Expo USA

Patricia Thaine

Private AI

Building Customer Trust in the Generative AI Era

As one of the hottest technological advancements of the moment, ChatGPT has gained both attention and criticism for its privacy implications. This session explores the ethical challenges posed by generative AI and outlines strategies to establish trust in this evolving landscape. Covering topics such as privacy, bias,
and GDPR compliance, attendees will gain practical insights to navigate the ethical complexities of the generative AI era and contribute to building a trustworthy AI future.