Masterclasses

Broadvoice is the cloud communications company that helps businesses create better employee and customer experiences with integrated contact center solutions and a robust collaboration suite that delivers voice, video, chat, and SMS in one seamless, feature-rich, secure platform.

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This masterclass series will cover how best-in-class companies use data and insights to identify opportunities, drive improvements, and demonstrate ROI for average outcomes of 25% reduction in average handle time, 16% increase in agent utilization, and more.

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