Sponsored by

Smile CX logo

Las Vegas Convention Center

April 16th & 17th 2025

Apr 16 & 17 / 2025

LVCC, Las Vegas

What's On?

With the recent necessities of telecommunications, cloud tech, and customer engagement to restore customer loyalty and steady business, the Call & Contact Center Expo has launched in the US to fulfil the requirement to source and showcase the latest technological advancements and products within customer experience, call center innovations, blockchain tech and more!

The Call & Contact Center Expo is at the forefront of educating and showcasing organisations at the heart of the advancements in customer engagement and will offer invaluable opportunities to enhance your exposure and knowledge of the market through engaging keynote content, panel debates and masterclasses.

  • Keynote Theater


    Hear from the businesses and innovators who are paving the way in the customer engagement market, with our unparalleled keynote seminar lineup. Gain insight into the future of the industry as our experts share their knowledge, their wins and even their failures, so that you can ensure you keep your projects on the right path.

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    Man speaking to Crowd
  • Technology trail

    You have heard about all the new and innovative technology, now see it in person! Bringing the latest services and solutions to elevate customer engagement and contact. Bringing the future of call center and business interactions to the forefront and also showcasing the latest Ai platforms, cloud structures, real time analysis and more that will revalutionize the customer experience.

    Stop by one of these highlighted suppliers to get an in person demonstration of the latest advanced CX solutions on the market.

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  • Industry Leading Awards

    This award recognises those that are breaking boundaries across the different sectors of the embedded technology industry.

    Nominees are those whose technology, product, service or strategy are having a massive impact and influence on the success of the customer engagement marketplace. Our Industry Award will select a handful of exhibitors that are providing unparalleled opportunities and solutions who are paving the way in the customer engagement and support industry to pitch their proposals to a panel of industry experts, in front of a large live audience!

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  • VIP Lounge

    Talk shop with innovative leaders and influencers.

    Filled with refreshments, appetizers, and a talk-friendly environment designed for leading decision-makers and pioneers in the industry, the VIP lounge provides customer engagement and call center professionals to sit down and speak directly with the industry’s top 5 percent about the latest business developments and hottest trends.

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  • Masterclasses

    Gain the upper hand with direct and applicable knowledge.

    Apply practical know-how for your business with Call & Contact Center Expo Masterclasses. These courses are developed for real-world scenarios to improve your customer experience and support capabilities, including the possibilities of implementing new call center tech, cloud methods, customer touchpoints and more. Take your business to the next level with Masterclass solutions and upcoming research on all things customer engagement!

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