Welcome to America’s leading customer engagement event, showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in customer support, contact, and communication!

Our 2019 UK show featured over 150 Seminars from:

21st & 22nd October 2020
Las Vegas Convention Center

Fred Stacey

General Manager - Cloud Call Center Search

Nir Simionovich

CEO - Cloudonix, Inc.

Jeff Kirchick

VP - Next Caller

Frank Esparza, Bryan Renfro, Elva de la Torre, Andre Webster, Todd Poindexter

Call Center Services International

Sandro Monetti

Journalist, Author, and Broadcaster - CNN

Matthew Lieberman

CMO - PwC

• Fred Stacey

  General Manager - Cloud Call Center Search

  Nir Simionovich

  CEO - Cloudonix, Inc.

  Jeff Kirchick

  VP - Next Caller

  Frank Esparza, Bryan Renfro, Elva de la Torre, Andre Webster, Todd Poindexter

  Call Center Services International

  Sandro Monetti

  Journalist, Author, and Broadcaster - CNN

  Matthew Lieberman

  CMO - PwC

• Noelle LaCharite

  Founder and CEO - AI Leadership Institute

  Tim Degner

  Lead Design Strategist - Nike

  Lynn Hunsaker

  Chief Customer Officer - ClearAction Continuum

  Jake Dacillo

  Founder - Dacitech

  Oliver Yonchev

  Managing Director - Social Chain

  Darryl Praill

  CMO - VanillaSoft

• Jamie Mendez

  VP, Global Partner Program - HCL Software Division

  Matt Heinz

  President - Heinz Marketing

  James Gardner

  Senior Director, Customer Intelligence - The Wall Street Journal | Barron’s Group

  Yogesh Shah

  Director of Sales - iResearch Services

  Lisa Kane

  Group Director, Strategy, Los Angeles - Siegel+Gale

  Ardath Albee

  CEO & B2B Marketing Strategist - Marketing Interactions