Call and Contact Center Expo USA - Exhibition and Conference

Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

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The Ultimate Exhibition for the Customer Engagement Industry

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Las Vegas Convention Center

26th & 27th April 2023

250+ Speakers

5,000+ Attendees

300+ Suppliers

Industry Leading Speakers

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Show Sponsors

Observe AI

Twilio

Ozonetel

Jabra GN

Balto

Level AI

Webex by Cisco

eGain

Fin

Broadvoice

CallMiner

OfficePartners360

Drop

Apex Call Centers

Zenarate

The Ultimate Exhibition for the Customer Engagement Industry

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The Call & Contact Center Expo US is the leading customer engagement and business intelligence event.

Show Sponsors

Observe AI

Twilio

Ozonetel

Jabra GN

Balto

Level AI

Webex by Cisco

eGain

Fin

Broadvoice

CallMiner

OfficePartners360

Drop

Apex Call Centers

Zenarate

INDUSTRY LEADING SPEAKERS

Josh Stanley: Speaking at the Call and Contact Center Expo USA

Josh Stanley

Zoom Phone Platform Strategy - Zoom

Planning for Successful Customer Engagement Solution with Zoom

Raj Tumuluri: Speaking at the Call and Contact Center Expo USA

Raj Tumuluri

CEO - Openstream.ai

Bridging the Knowledge Gap

Josh Varela: Speaking at the Call and Contact Center Expo USA

Josh Varela

Enterprise Director Contact Center - Ring Central

The Rising Agent Migration - How to address elevated expectations and make 2022 the best year yet

Matthew Clare

Chrome Enterprise Ecosystem, Partner Development Manager - Google Chrome Enterprises

Fueling great customer service through agile, modern contact center solutions and Chrome OS

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Brennan Lodge

Head of Data Science - Goldman Sachs

Home Grown Machine Learning

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Josh Varela

Enterprise Director Contact Center - Ring Central

The Rising Agent Migration - How to address elevated expectations and make 2022 the best year yet

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Aditya Agashe

Author - Swipe to Unlock | Product Manager - Microsoft

Business Strategy for Product Builders: Market Entry Strategies & Predictions

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Parth Detroja

Author - Swipe to Unlock | Product Manager - Facebook

Business Strategy for Product Builders: Market Entry Strategies & Predictions

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Michael Puccinelli

Founder & CEO - SingleComm

The Magic of Customer Engagement: How to Delight and Surprise Every Time

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Jiquanda Nelson

CEO – Diversity Window | Diversity, Equity and Inclusion Chair - PACE

Ally to Action: Unlocking Innovation through Diversity and Inclusion

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What's On?

Keynote Theater

LEARN FROM THE BEST

Hear from the businesses and innovators who are paving the way in the customer engagement market, with our unparalleled keynote seminar lineup. Gain insight into the future of the industry as our experts share their knowledge, their wins and even their failures, so that you can ensure you keep your projects on the right path.
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Technology trail

You have heard about all the new and innovative technology, now see it in person! Bringing the latest services and solutions to elevate customer engagement and contact. Bringing the future of call center and business interactions to the forefront and also showcasing the latest Ai platforms, cloud structures, real time analysis and more that will revalutionize the customer experience.

Stop by one of these highlighted suppliers to get an in person demonstration of the latest advanced CX solutions on the market.
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Industry Leading Awards

This award recognises those that are breaking boundaries across the different sectors of the embedded technology industry.

Nominees are those whose technology, product, service or strategy are having a massive impact and influence on the success of the customer engagement marketplace. Our Industry Award will select a handful of exhibitors that are providing unparalleled opportunities and solutions who are paving the way in the customer engagement and support industry to pitch their proposals to a panel of industry experts, in front of a large live audience!
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VIP Lounge

Talk shop with innovative leaders and influencers.

Filled with refreshments, appetizers, and a talk-friendly environment designed for leading decision-makers and pioneers in the industry, the VIP lounge provides customer engagement and call center professionals to sit down and speak directly with the industry’s top 5 percent about the latest business developments and hottest trends.
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Masterclasses

Gain the upper hand with direct and applicable knowledge.

Apply practical know-how for your business with Call & Contact Center Expo Masterclasses. These courses are developed for real-world scenarios to improve your customer experience and support capabilities, including the possibilities of implementing new call center tech, cloud methods, customer touchpoints and more. Take your business to the next level with Masterclass solutions and upcoming research on all things customer engagement!
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Meet with Zoom

Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike.

Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California.

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