Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

The Ultimate Exhibition for the Customer Engagement Industry

Las Vegas Convention Center

26th & 27th April 2023

250+ Speakers

5,000+ Attendees

300+ Suppliers

Industry Leading Speakers

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Show Sponsors

Zoom Google Chrome Enterprise Observe AI RingCentral Twilio Ozonetel Jabra GN Balto Level AI Webex by Cisco eGain Fin Broadvoice CallMiner OfficePartners360 Drop Apex Call Centers Zenarate

The Ultimate Exhibition for the Customer Engagement Industry

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The Call & Contact Center Expo US is the leading customer engagement and business intelligence event.

300+ Speakers

3,000+ Attendees

200 Suppliers

Show Sponsors

Zoom Google Chrome Enterprise Observe AI RingCentral Twilio Ozonetel Jabra GN Balto Level AI Webex by Cisco eGain Fin Broadvoice CallMiner OfficePartners360 Drop Apex Call Centers Zenarate

INDUSTRY LEADING SPEAKERS

Josh Stanley: Speaking at the Call and Contact Center Expo USA

Josh Stanley

Zoom Phone Platform Strategy - Zoom


Planning for Successful Customer Engagement Solution with Zoom

Raj Tumuluri: Speaking at the Call and Contact Center Expo USA

Raj Tumuluri

CEO - Openstream.ai


Bridging the Knowledge Gap

Josh Varela: Speaking at the Call and Contact Center Expo USA

Josh Varela

Enterprise Director Contact Center - Ring Central


The Rising Agent Migration - How to address elevated expectations and make 2022 the best year yet

  • Matthew Clare: Speaking at the Call and Contact Center Expo USA

    Matthew Clare

    Chrome Enterprise Ecosystem, Partner Development Manager - Google Chrome Enterprises


    Fueling great customer service through agile, modern contact center solutions and Chrome OS

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    Brennan Lodge: Speaking at the Call and Contact Center Expo USA

    Brennan Lodge

    Head of Data Science - Goldman Sachs


    Home Grown Machine Learning

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    Josh Varela: Speaking at the Call and Contact Center Expo USA

    Josh Varela

    Enterprise Director Contact Center - Ring Central


    The Rising Agent Migration - How to address elevated expectations and make 2022 the best year yet

    Read More...

  • Aditya Agashe: Speaking at the Call and Contact Center Expo USA

    Aditya Agashe

    Author - Swipe to Unlock | Product Manager - Microsoft


    Business Strategy for Product Builders: Market Entry Strategies & Predictions

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    Parth Detroja: Speaking at the Call and Contact Center Expo USA

    Parth Detroja

    Author - Swipe to Unlock | Product Manager - Facebook


    Business Strategy for Product Builders: Market Entry Strategies & Predictions

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    Michael Puccinelli: Speaking at the Call and Contact Center Expo USA

    Michael Puccinelli

    Founder & CEO - SingleComm


    The Magic of Customer Engagement: How to Delight and Surprise Every Time

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    Jiquanda Nelson: Speaking at the Call and Contact Center Expo USA

    Jiquanda Nelson

    CEO – Diversity Window | Diversity, Equity and Inclusion Chair - PACE


    Ally to Action: Unlocking Innovation through Diversity and Inclusion

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What's On?

  • Keynote Theater

    LEARN FROM THE BEST

    Hear from the businesses and innovators who are paving the way in the customer engagement market, with our unparalleled keynote seminar lineup. Gain insight into the future of the industry as our experts share their knowledge, their wins and even their failures, so that you can ensure you keep your projects on the right path.

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    Man speaking to Crowd
  • Technology trail

    You have heard about all the new and innovative technology, now see it in person! Bringing the latest services and solutions to elevate customer engagement and contact. Bringing the future of call center and business interactions to the forefront and also showcasing the latest Ai platforms, cloud structures, real time analysis and more that will revalutionize the customer experience.

    Stop by one of these highlighted suppliers to get an in person demonstration of the latest advanced CX solutions on the market.

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  • Industry Leading Awards

    This award recognises those that are breaking boundaries across the different sectors of the embedded technology industry.

    Nominees are those whose technology, product, service or strategy are having a massive impact and influence on the success of the customer engagement marketplace. Our Industry Award will select a handful of exhibitors that are providing unparalleled opportunities and solutions who are paving the way in the customer engagement and support industry to pitch their proposals to a panel of industry experts, in front of a large live audience!

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  • VIP Lounge

    Talk shop with innovative leaders and influencers.

    Filled with refreshments, appetizers, and a talk-friendly environment designed for leading decision-makers and pioneers in the industry, the VIP lounge provides customer engagement and call center professionals to sit down and speak directly with the industry’s top 5 percent about the latest business developments and hottest trends.

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  • Masterclasses

    Gain the upper hand with direct and applicable knowledge.

    Apply practical know-how for your business with Call & Contact Center Expo Masterclasses. These courses are developed for real-world scenarios to improve your customer experience and support capabilities, including the possibilities of implementing new call center tech, cloud methods, customer touchpoints and more. Take your business to the next level with Masterclass solutions and upcoming research on all things customer engagement!

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  • Meet with Zoom

    Zoom is for you. We help you express ideas, connect to others, and build toward a future limited only by your imagination. Our frictionless communications platform is the only one that started with video as its foundation, and we have set the standard for innovation ever since. That is why we are an intuitive, scalable, and secure choice for large enterprises, small businesses, and individuals alike.

    Founded in 2011, Zoom is publicly traded (NASDAQ:ZM) and headquartered in San Jose, California.

    Meet with Zoom

Be a part of the industry leading event of 2022...

Want to get involved in the show?

Contact Event Director Dalton Howell now...

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