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Derek W. Roush: Speaking at the Call and Contact Center Expo USA

Derek W. Roush

VocalPoint Consulting

3 Ways To Avoid a Nightmare Vendor Scenario

Join Derek W. Roush, President of VocalPoint Consulting for a discussion on three strategies to avoid a nightmare vendor scenario. You'll learn how you can protect your interests in a vendor contract, get your projects installed on time and on budget, and how you can set your company up for future success in your digital transformation journey.

About Derek W. Roush

Derek W. Roush is the President of VocalPoint Consulting, a tech consulting firm in Orlando, Florida. He is well known in the independent consulting industry as an expert and advisor in software procurement and contract negotiations of cloud services including Contact Center, Unified Communications, Cyber Security, Desktop as a Service, Infrastructure as a Service, Data Center, and Network Services.

Derek is a board member of the Technology Advisor Alliance, Orlando Tech Council member, Technology Committee member of the Conductive Education Center of Orlando, and a vocal advocate for independent technology advisors worldwide.