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Las Vegas Convention Center

April 24th & 25th 2024

10AM - 4PM WED/THUR

Apr 24 & 25 / 2024

LVCC, Las Vegas

Simon Black: Speaking at the Call and Contact Center Expo USA

Simon Black

Awaken Intelligence Ltd

The Future of Agent Guidance is in Real Time: An Exploration of its Impact, Potential and the Role of AI

Join Simon Black, CEO of Awaken Intelligence, as he uncovers how real-time agent guidance is no longer an intangible dream and is set to revolutionise contact centre performance.