Sponsored by

Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Simon Black: Speaking at the Call and Contact Center Expo USA

Simon Black

Awaken Intelligence Ltd

The Future of Agent Guidance is in Real Time: An Exploration of its Impact, Potential and the Role of AI

Join Simon Black, CEO of Awaken Intelligence, as he uncovers how real-time agent guidance is no longer an intangible dream and is set to revolutionise contact centre performance.