The Call and Contact Center Expo USA logo

October 21 & 22 / 2020

LVCC, Las Vegas

Ross Sleight: Speaking at the Call and Contact Center Expo USA

Ross Sleight

identeco

Data as the catalyst for Digital Transformation

Exploring the role of data in a digital transformation strategy, Ross will examine the different stages of the journey to digital transformation from digitisation through to digital reinvention, showing how leveraging relevant internal and external data sources can create excellent customer experiences, improve business efficiency and grow revenue.