The Call and Contact Center Expo USA logo

Sept 1 & 2 / 2021

LVCC, Las Vegas

Nir Simionovich: Speaking at the Call and Contact Center Expo USA

Nir Simionovich

CEO  -  Cloudonix, Inc.

Your customer’s data is important - why are you throwing it away?

As analytical tools become more and more detailed, we tend to throw away the most relevant data that can help us. This presentation will discuss the importance of customer generated data, its incorporation to voice engagements and how to pre-emptively know what customers want.