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Naveed Patel: Speaking at the Call and Contact Center Expo USA

Naveed Patel

Scalepex

Nearshore Contact Center - Value & Benefits

One of the biggest advantages of nearshore call centers is their proximity to the United States. By operating in countries such as Mexico, nearshore call centers offer a number of advantages over offshore call centers. Reduction in cultural barriers, alignment to our time zones, bilingual, easy access, and cost savings.

About Naveed Patel

Transformative Executive Leader, Trusted Advisor, Serial Entrepreneur, and Visionary, experienced in multiple startups with visible achievements across multiple verticals and industries, driving impact and change while increasing efficiencies and operations excellence. Naveed delivers bottom-line results by assisting his clients to increase performance while reducing expenses. His broad technical knowledge combined with a strong background in solutions implementation has resulted in measurable results for his clients.