Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Milan Batinich: Speaking at the Call and Contact Center Expo USA

Milan Batinich

Director of Contact Center Services  -  A.W. Companies, Inc.

Solving for the Employee Engagement Enigma

We take a self-awareness journey and identify that although we are perfect just the way we are, we must adjust the way we communicate, take action, and make decisions based on each of our employees’ styles. We take a deep dive into identifying methods around the platinum rule, “Treat people how THEY want to be treated”