Sponsored by

Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Marc Bernstein: Speaking at the Call and Contact Center Expo USA

Marc Bernstein

CEO & Founder  -  Balto

Optimized for Excellent Conversations: Reshaping Today & Tomorrow's Contact Center

Contact center conversations are continuously evolving. New technologies have transformed the dialogue, literally, around what makes for successful customer engagement. COVID has catalyzed this transformation, permanently shifting the customer journey, making excellent contact center conversations more critical now than ever before.

Join Balto's CEO, Marc Bernstein, to learn how AI is strengthening human connections, boosting productivity, and maximizing customer retention while looking into the future of Contact Centers.