CEO & Founder
Optimized for Excellent Conversations: Reshaping Today & Tomorrow's Contact Center
Contact center conversations are continuously evolving. New technologies have transformed the dialogue, literally, around what makes for successful customer engagement. COVID has catalyzed this transformation, permanently shifting the customer journey, making excellent contact center conversations more critical now than ever before.
Join Balto's CEO, Marc Bernstein, to learn how AI is strengthening human connections, boosting productivity, and maximizing customer retention while looking into the future of Contact Centers.