The Call and Contact Center Expo USA logo

October 21 & 22 / 2020

LVCC, Las Vegas

Lenore Brown: Speaking at the Call and Contact Center Expo USA

Lenore Brown

Haven Claims

How adopting elearning has positively affected ROI for Haven Claims in just 12 months

Haven Claims’ transition from classroom to online training positively affected the business and ROI in just 12 months. Lenore Brown imparts how they’ve tackled a large proportion of technical training, built an impressive course catalogue, successfully delivered numerous hours of training, and saved man-hours in the process. In this seminar, she’ll demonstrate innovative ways Haven are using elearning as more than just a training tool, and why it’s now a significant part of the organisation’s strategy.