CEO and Founder
Powered by ChatGPT: Real-World Lessons on Leveling Up Your Contact Center with Generative AI
Everyone has heard of ChatGPT but how can we use it in customer care today? This session will explore the use of generative AI for customer experience in contact centers, with a focus on real-world client examples. We will discuss how generative AI can help contact centers improve their important metrics such as customer satisfaction, efficiency, and cost reduction.
(P.S. this abstract was written by AI)