The Call and Contact Center Expo USA logo

October 21 & 22 / 2020

LVCC, Las Vegas

Ilhan Karakoc (Sestek) & Gokhan Kantar (Cigna Finans): Speaking at the Call and Contact Center Expo USA

Ilhan Karakoc (Sestek) & Gokhan Kantar (Cigna Finans)

Sestek & Cigna Finans

How Speech Analytics Helps CCs Increase Revenue in Double Digits

With the implementation of Sestek Speech Analytics in its call centre, Cigna Finans increased telemarketing agent quality and performance to achieve higher sales numbers.