Independent SaaS Consultant
The experience culture is here! But which one?
With years of development in cloud contact center software, companies have created amazing tools to improve the front-line employee experience but why haven’t we adopted them?
In this 30-minute session, we will explore why the Employee Experience is the most important driver for the future of any contact center initiative. EX focus will have a long-term impact whether you want it to or not and awareness is the first step.