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Forest Ward: Speaking at the Call and Contact Center Expo USA

Forest Ward

Calldrip

A People-First Approach to Improving Customer Experience and Driving More Sales

Join us to discover best practice tips for communicating with shoppers throughout the customer journey, and proven coaching tactics to take your sales team to the next level. You’ll leave with clear steps to cultivate more meaningful connections in each conversation.

About Forest Ward

Forest Ward is the Executive Vice President at Calldrip. Calldrip’s Conversational Sales Platform delivers every call, text, chat and lead form into a unified platform to improve customer engagement. The all-in one tool includes rapid lead response, call tracking, virtual receptionist service, conversational monitoring, and sales coaching tools so sales consultants can focus on what they do best: selling.

Forest has over 20 years of experience in the sales and software industry with expertise in sales coaching and process improvement. He believes that technology should humanize customer engagements, improve sales performance and enable continuous process improvement. When he’s not working, you may find Forest on a Jeep trail in Moab or fly fishing in a river near you.