Sponsored by


Las Vegas Convention Center

April 24th & 25th 2024


Apr 24 & 25 / 2024

LVCC, Las Vegas

Clay Heinz: Speaking at the Call and Contact Center Expo USA

Clay Heinz

GVP Regulated Industries  -  TTEC

Optimize Your CX With a Relevant Wage and Labor Strategy

Happy employees drive happy interactions. Attracting top talent and retaining the ''magic makers'' demands a relevant wage and labor strategy Learn about how current market conditions are impacting the CX industry, the risk of ''getting it wrong'' and proven strategies to quickly respond.