Sponsored by

Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Casey Hall: Speaking at the Call and Contact Center Expo USA

Casey Hall

Sr. Director of Client Solutions  -  ERC

Create top-performing new hires, even from home!

Want to learn how to create top-performing new hires, including work-from-home agents? Join ERC & Zenarate to hear how they are conquering this massive challenge, achieving 40 – 70% improvements in Speed to Proficiency, through a personalised AI Coach for each new hire! Traditional role-play & practice is both ineffective and expensive. Attend this session to discover a better way!