Primas Group

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Primas Group is a global, value-added ISV that enhances existing contact center solutions with innovative OTT components such as workflow adaptation, customer/patient experience orchestration, and omnichannel features that can be overlayed onto an existing system.

Our team of developers works from a vendor-agnostic design and integrates with many of the vendors in the industry such as Avaya and others, including 3rd party CRM, EHRs and XaaS providers.

We are the first company to develop a fully self-service CGI and A.I.-driven healthcare experience utilizing remote vitals and a triage solution as an extension to and from the contact center agent and physical Robots- lowering costs and saving lives.

Our goal is to provide contact centers with the best possible advanced solutions to meet their needs, no matter what those needs may be.

Come and see our Interactive Virtual Triage in action along with some of the best interactive conversational intelligence on the planet.

Book a personal meeting with our experts to find out how we can eliminate some of your headaches and improve your organization.

Tel: 1-888-477-4627

Tel: 1-888-477-4627

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