SESTEK

Exhibitor Profile

SESTEK is an R&D company helping organizations with AI and Analytics solutions to be data-driven, increase efficiency and deliver better experiences for their customers. SESTEK’s AI-powered solutions rely on its patented text-to-speech, speech recognition, natural language processing and voice biometrics technologies. Founded by Duke Alumni, Prof. Levent Arslan in 2000, SESTEK brings more than two decades of expertise in the customer service vertical. As a Conversational AI And Analytics Company, SESTEK, developing products for call centers under the brand name “Knovvu”. Using AI technology, Knovvu Virtual Agent trains faster, serves with more consistency and executes more transactions compared to other bots. With the market-leading speech recognition accuracy, Knovvu Analytics uses A.I. on for deeper analysis and more actionable insights. Knovvu Biometrics uses AI technology to identify callers using more than 100 unique parameters of their voice. The core technologies based in every solution, Knovvu Speech Recognition and Knovvu Text-to-Speech, are developed in-house by R&D engineers of SESTEK. The market-leading speech recognition accuracy rate is over 96%, meaning 96 words in a 100-word context can be recognized correctly and can compete with leading global providers. With SESTEK’s human -like voices, companies deliver high -quality self -service solutions to their customers. 26 languages for SR and 16 languages for TTS can be provided for global companies.

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