Tenyx

Exhibitor Profile

Tenyx is delivering human-like voice AI agents that automate customer service functions for the enterprise. Leveraging unique IP pertaining to harnessing customized LLMs and other voice-related AI elements, Tenyx deploys solutions that allow customers across multiple industries to dramatically reduce operating costs, increase conversions, and qualify leads all while vastly improving both service levels and overall customer experience.

Why Choose Tenyx?

Increase Revenue and Conversion Rates - Implement our AI-driven Customer Experience (CX) system to efficiently handle a wide array of inquiries, including details on hotel bookings, online subscriptions, and e-commerce questions. Our advanced large language models (LLM) ensure precise customer comprehension, eliminating the risk of jumbled responses.

Boost Operational Efficiency - Utilize our voice AI technologies to promptly address queries and collect essential information from customers, such as hotel reservation specifics or subscription details, prior to transferring them to service agents. This reduces the time agents spend on gathering basic data, allowing for more effective assistance with customer requests.

Revolutionize Customer Interactions - Capitalize on our core AI technology to forge genuine, continuous conversations with your customers. Our LLM is complemented by fine-tuning and innovative voice technologies, producing custom conversation flows for a natural, unscripted dialogue. Moreover, you have the option to A/B test various interaction styles to optimize your customer service experience.
 

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