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MiaRec is a leading Conversation Intelligence provider offering a best-of-breed Contact Center Intelligence Platform designed to help contact centers win back time and revenue by maximizing efficiency, improving agent performance, and surfacing actionable intelligence at scale. MiaRec makes it easy for business leaders to leverage the latest AI technology to:
- Analyze sentiment and keywords across 100% of your customer interactions
- Modernize your QA workflows through automation with MiaRc Quality Management
- Surface Reliable and Actionable Customer, Product, Pricing and Competitor Intelligence
- Analyze trending topics and call drivers at-a-glance in real-time
- Secure call data and help comply with PCI-DSS, HIPAA, and much more
Learn how MiaRec can help you spend less time finding problems and more time solving them with MiaRec.