PingPlotter

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PingPlotter helps contact centers get more from remote work with a system for monitoring agent internet connections.

With PingPlotter, contact centers can:

-Reduce agent internet downtime by resolving issues faster.

-Confidently onboard remote workers with dependable home internet qualification tests.

-Objectively prove if agents have an internet problem or not.

The result is more uptime, less turnover, and higher trust. Contact centers using PingPlotter can focus more on outstanding customer experience and less on who's to blame for downtime.

IT teams can deploy PingPlotter to hundreds of agents in a few hours. From there, management can quickly identify who's connection is call-ready and prioritize accordingly. When agents encounter an internet problem, they can make immediate progress with a network troubleshooting assistant instead of waiting for help.

If you're ready to upgrade your remote contact center, visit www.pingplotter.com/contact-center to learn more.

Tel: (208) 345-0030

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