eSkill Talent Assessment Platform
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The eSkill Talent Assessment Platform offers pre-employment and behavioral assessment solutions that help call centers improve hiring outcomes by expediting applicant screening, decreasing time-to-hire, reducing hiring costs, and finding candidates with the best JobMatch.
Choose from among hundreds of assessments such as Call Center Operator, Customer Service Representative, and Help Desk Specialist as well as Inbound and Outbound Call Center Simulations to identify candidates who can engage clients effectively and turn them into evangelists for your company.
Skill-related simulations help you ensure candidates have required proficiency in essential applications such as Word, Excel, and Outlook, and can multitask efficiently. Video response questions help you evaluate verbal and written communication abilities as well as get to know candidates better. Situational Judgement Tests (SJT) allow you to measure applicants’ ability to make good decisions during customer interactions.
You can set up the eSkill Talent Assessment Platform and start creating and sending assessments the same day. eSkill also integrates seamlessly with popular ATS and LMS systems such as iCIMS, Bullhorn, and NEOGOV. This is why global call centers and customer service operations such as KPMG, Zappos, Sutherland, Sitel, Navex Global, and FCR chose eSkill when they decided to streamline their hiring process.
eSkill offers Test Validation services to help you ensure employment assessments comply with corporate, industry, and government regulations and Test Digitization to help you move paper-based employment tests online. If you have questions or need help, technical support is available by phone during business hours and 24/7 by email and chat.
Tel: (866) 537-5455