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Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Buzzeasy from Geomant

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Buzzeasy Contact Center for Microsoft Teams is a cloud-based contact center solution leveraging your existing Microsoft Teams client.  By extending collaboration beyond the enterprise, Buzzeasy empowers your front-line agents with a true collaborative approach. Our solution delivers a consistent experience for your customers on any channel while providing a maximum return on your Teams investment.

The Buzzeasy Contact Center extends Microsoft Teams to encompass voice and digital customer interaction to provide an outstanding customer experience. Our extensive contact center knowledge and long partnership with Microsoft has enabled us to build a solution that complements Microsoft’s flagship UC solution. Utilizing the Teams infrastructure, we have added multiple inbound and outbound interaction channels including voice, SMS, WhatsApp, email, web form, Facebook Messenger, Twitter direct messaging, and web chat.

Buzzeasy features Include:

  • Smart Voice & Digital Routing 

  • Proactive Reach 

  • Easy Channel Management 

  • Connects to Critical Apps 

  • 360° Customer Journey 

  • Self-Service using AI & Bots 

  • Monitor Performance 

  • Fully Customizable 

  • Outbound Dialing Campaigns

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