Masterclass: BPOS of today and tomorrow
Masterclass Sponsored by Broadvoice: BPOS of today and tomorrow
Get a head start on learning the future of Business Process Outsourcing Services, commonly known as BPOS! BPOS are a crucial part of the customer service and call center industry. This is even more prevalent now as we face a post-covid environment. This is the chance for expo attendees to have an informative session on the changing landscape for BPOS by Broadvoice, an industry leading expert in cloud communications.
Reserve your seat with Broadvoice now to learn about the changing landscape for BPOs in a post-covid era. In this session, Broadvoice will share findings from a comprehensive four-month international study that reveals the trends and challenges BPOs face today and what the road ahead looks like for a changing workforce.
The study provides insights on the latest technologies, employee expectations, and how BPOs can transform their contact center operations to meet the demands of dynamic customer journeys