Industry Award “Engagement Solution of the Year” Finalist

The Call and Contact Center Expo will be presenting the Industry Awards 2022. One of the top awards is the “Engagement Solution of the Year” award. This award recognizes the challenges faced in employee and customer engagement - from workforce management and gamification to customer management technology. The award will be given to the exhibitor that demonstrates an innovative and proven method, service, or product that results in exemplary engagement solutions. This year has a plethora of talented finalists across the board. Meet a few of our finalists for this prestigious award.

RingCentral provides a complete, global cloud communications and collaboration solution and is aiming to revolutionize the customer engagement and contact industry. RingCentral uses state of the art cloud-based technology which provides a more flexible and cost effective than legacy on-premise PBX and video conferencing systems.

SingleComm uses cloud-native WebRTC solutions with omnichannel ACD, dynamic workflows, pre-built integrations, and robust analytics. SingleComm optimizes the customer-agent experience—and companies’ profitability—with the ultimate contact center solution. Striving to provide efficient, intuitive tools designed to solve contact center pain points.

Airkit simplifies how real-time customer experiences are made, with a CX Automation Platform that integrates with existing systems. This turns any team into builders of digital journeys that truly engage customers.

All of our finalists will be present at the Call & Contact Center Expo being held at the Las Vegas Convention Center on March 16th & 17th 2022.