Vern Fernandez
Jabra GM
The Flexible Contact Center Begins With Intelligent Endpoints
When a headset can deliver clear audio and environmental data, the power to drive insights that fuel your customer experiences and amplify agent abilities become vast. Join us to find out more about headset analytics that can enable initiatives around workforce management, monitoring, gamification and conversation guides like lane assist for automobiles to help agents “stay in their lane”. It’s not just a headset anymore!