Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Vern Fernandez: Speaking at the Call and Contact Center Expo USA

Vern Fernandez

Jabra GM

The Flexible Contact Center Begins With Intelligent Endpoints

When a headset can deliver clear audio and environmental data, the power to drive insights that fuel your customer experiences and amplify agent abilities become vast. Join us to find out more about headset analytics that can enable initiatives around workforce management, monitoring, gamification and conversation guides like lane assist for automobiles to help agents “stay in their lane”. It’s not just a headset anymore!