Sponsored by

Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Suzanne Kirkendall: Speaking at the Call and Contact Center Expo USA

Suzanne Kirkendall

BVA Nudge Consulting

Using Behavioral Science to Enhance Call Center Performance

Learn how behavioral science and “nudges” can provide huge ROI by improving call center efficiency and conversion rates, including specific case studies