Sponsored by

Las Vegas Convention Center

April 24th & 25th 2024


Apr 24 & 25 / 2024

LVCC, Las Vegas

Suzanne Kirkendall: Speaking at the Call and Contact Center Expo USA

Suzanne Kirkendall

BVA Nudge Consulting

Using Behavioral Science to Enhance Call Center Performance

Learn how behavioral science and “nudges” can provide huge ROI by improving call center efficiency and conversion rates, including specific case studies