Sponsored by

Las Vegas Convention Center

April 26th & 27th 2023


Apr 26 & 27 / 2023

LVCC, Las Vegas

Sara Joy : Speaking at the Call and Contact Center Expo USA

Sara Joy

Head of Experience & Design of Business Operations  -  AT&T

Simplifying the Complexity to improve Customer Experience

For Ages, Humans have used the study of patterns to make sense of the world around them. In these times of ever evolving technology and AI/ML how might we leverage patterns in simplifying and creating delightful customer experiences.