Remote Communication Is Here to Stay: Make It Easier with Biometrics
Covid has changed the way we live and work. Digital interactions and call center activities have increased greatly, and elderly populations who would prefer to interact in person are now connecting remotely with the challenges of PINs and
passwords. Security, costs, and user experience are still a challenge. This session looks at this landscape, examines what both customers and businesses would like, and showcases the capabilities needed to achieve this.