Las Vegas Convention Center

26th & 27th April 2023

10AM - 5PM WED & 10AM - 4PM THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Perla Humphrey: Speaking at the Call and Contact Center Expo USA

Perla Humphrey

CEO & Co-Founder  -  Edifius

The Digital Call & Contact Center Agent

Now that we’re coming out of a pandemic, businesses are challenged with staffing decisions and how they can reduce operational cost while improving the customer experience. In this session we’ll present how advanced technologies in AI/machine learning, natural language understanding, and voice synthesis can help meet these challenges.