Sponsored by

Las Vegas Convention Center

April 24th & 25th 2024


Apr 24 & 25 / 2024

LVCC, Las Vegas

Patrick Reetz : Speaking at the Call and Contact Center Expo USA

Patrick Reetz


Using Ai and Automation to Enable the Right Care Setting for the Patient, in the Hospital or in the Home

To limit the risk of a decline in patient experience, hospitals and health systems must shift their focus to a new patient engagement mindset. Burnout is real, and consolidation is happening more frequently than ever. However, advanced patient engagement solutions can reduce the burden on the patient transfer centers and assist mobile care providers deliver care in the home.
By leveraging automation to streamline the patient intake and transfer process, hospitals and health systems can take some of the burden off staff and still ensure patients get the best care possible. On the other end of the spectrum, mobile solutions can assist providers as they provide care in the home, reducing workload and also reducing readmissions.