Sponsored by

Las Vegas Convention Center

April 24th & 25th 2024


Apr 24 & 25 / 2024

LVCC, Las Vegas

Ofer Ronen: Speaking at the Call and Contact Center Expo USA

Ofer Ronen


Review of Generative AI Use Cases in the Contact Center

Generative AI is taking the world by storm, helping humans perform their jobs better. Come hear about the different ways generative AI is starting to be used at contact centers to improve results. From automated call summaries, to virtual agent enhancements, to enhancing email support, to clarifying the voices of human agents. A broad set of use cases for generative AI will be presented and explored.