Sponsored by

Las Vegas Convention Center

April 24th & 25th 2024


Apr 24 & 25 / 2024

LVCC, Las Vegas

Michelle Randall: Speaking at the Call and Contact Center Expo USA

Michelle Randall


Improving Efficiency in your Support Center

In today’s economy, customer experience leaders face more challenges than ever before. From skyrocketing recruiting costs to increased pressure to retain good agents and from ensuring the right agents are available at the right time to understanding the dynamics of your forecast and schedule - it is a struggle to stay ahead of it all.