Michael J. Tamer
At Home or At Work: Your Frontline- Put First Things First
Does your contact center “survive or thrive”? We now live in a “it used to be that…” world. The rules and circumstances are different. We must adapt. We must change. We must get better. It used to be that: Our agents are all together. We can coach people face to face. Our culture easily spreads through the center. Our culture easily spreads through the center. Join Michael Tamer, “The Contact Center Coach” as he shares how to connect, engage, encourage and drive frontline performance in your center no matter where your reps are located. Let’s get engaged, have some fun and get much, much better.