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April 26th & 27th 2023

10AM - 4PM WED/THUR

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Apr 26 & 27 / 2023

LVCC, Las Vegas

Kate Brouse: Speaking at the Call and Contact Center Expo USA

Kate Brouse

NTI (National Telecommuting Institute)

Inclusion: The Not-so-Secret Secret to Success

Learn how to begin and continue a culture of inclusion that attracts and retains talent. Inclusive companies are laying the foundation for the changing workplace of the future and will be better prepared.

About Kate Brouse

Kate Brouse is a disability advocate with a passion for CX. Currently, she is the Strategic Partnerships Manager for U.S. non-profit NTI (National Telecommuting Institute).

Kate approaches each day on the job with renewed energy and excitement because she gets to combine the two things she loves to do: advocate for inclusion and make business better.

NTI is a unique nonprofit that provides FREE training to Americans with disabilities and launches them to new careers in customer service--and they do all of it from their own homes.

Kate has appeared at conferences and on talk shows--and is a frequent guest on webinars and podcasts--discussing remote work, accessibility, diversity, and disability. Kate earned her bachelor''s degree in English from Brigham Young University. In her off-work hours, she can be found around sunny southwest Florida, either bicycling or reading a book in the hammock under her oak tree.