Sponsored by

Las Vegas Convention Center

April 24th & 25th 2024


Apr 24 & 25 / 2024

LVCC, Las Vegas

Jonathan Jackson: Speaking at the Call and Contact Center Expo USA

Jonathan Jackson

Director of Product Innovation  -  TotalCX

Understanding the CX Mindset

The experience customers have with your company influences their perception of your brand and contributes to their decision to do business with you.
The most impactful way to put your business in the best position to do business with the highest number of customers is to provide the best experience
possible. Excellence in Customer Experience (CX) is not a lofty ideal and can be achieved through a focused approach of cultivating a CX Mindset in your customer facing employees.