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April 26th & 27th 2023

10AM - 4PM WED/THUR

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Apr 26 & 27 / 2023

LVCC, Las Vegas

John Orton: Speaking at the Call and Contact Center Expo USA

John Orton

Primas Group

Could your best agent be an interactive robot or a CGI VA?

Forget the labor & skill shortage. Your best agents could be CGI personas and robots, meeting customers wherever they are.

About John Orton

With 30+ years selling and designing highly complex contact center solutions inside one of the worlds largest corporations and healthcare systems, John brings his skills to Primas to drive even more value into the channel and the customer base. He likes to roll his sleeves up and be part of the team at all levels.

John has spent time across multiple countries with GE, FORE Systems Cisco and Avaya, where he was the Healthcare Practice Leader for 7 years. His understanding of both business process models and innovative technology gives him a unique perspective on finding and delivering value across a broad spectrum.