Sponsored by

Las Vegas Convention Center

April 26th & 27th 2023

10AM - 4PM WED/THUR

Apr 26 & 27 / 2023

LVCC, Las Vegas

Jim Payne: Speaking at the Call and Contact Center Expo USA

Jim Payne

Director of Product Marketing Ai Contact Center  -  Dialpad

Redefining Customer Engagement with AI

Nearly everything a business does is in service of its customers. Increasingly discerning consumers for B2B and B2C companies alike are pushing all of us to provide a better, faster, more effective customer experience.

This stress tests our contact centers, our agents, and the supporting technology. This changing environment creates a compelling challenge for which AI is well suited. Join us and explore the practical application of AI and how it can completely transform customer engagement in a meaningful way.