A CX firebrand with a fervent dedication to customers, Jason Annecy has spent over 10 years consulting organizations on how to reimagine their CX strategies. He combines creativity, strategic thinking, empathy and courage to create visionary solutions and challenge the CX status quo. Jason’s designed research studies, plotted strategies, and created disruptive solutions for government agencies, nonprofits and global corporations across industries. Some of his proudest achievements include developing research and educational materials for NASA and creating immersive physical and virtual environments for employees to learn about their customers’ experiences.
Jason’s currently working on his upcoming podcast, Customer Ecxentric, where he’ll explore the facets of CX using a unique combination of vivid storytelling, vibrant creativity and intriguing topics. Through this podcast, he aims to embolden and inspire CX enthusiasts to paint the world of CX with color—because customer experience should be anything but common.